Why do we need to fill in all the documentation for our dog's file if we have mailed our own information previously?

It is part of MLD'S Terms & Conditions that you abide by these requirements. We need to know as much about your dogs before they come and stay with us and we need this information at our fingertips. Knowing our guest/your baby is spayed, scared of lightening or doesn't like bigger dogs is very important. This information is vital to all staff with making your 'baby' as happy and relaxed as possible. We don't admit any hotel guests without all documentation completed.