Bookings

Reception, Dog hotel

Contact Details

 

Taryn Vlok (Bookings) - 072 892 7545

MLD Landline - 087 742 2215

Fax - 086 743 7044

Email - info@mustlovedogs.co.za, ineke@mustlovedogs.co.za

 

Business Hours

 

Monday to Friday

8am - 1pm (Open for check in/out & interviews)

1pm - 5pm (Time for us to focus on the babies)

 

Saturdays

 8am - 1pm (Open for check ins & check outs as well as interviews ONLY)

OFFICE CLOSED FOR ADMIN 

 

Public Holidays

Open 8am - 1pm (Checking babies in/out ONLY)

OFFICE CLOSED FOR ADMIN

 

Sundays 

Open 9-11am

***By prior request only for early check-outs 

CASH SURCHARGE RATES APPLY

 

PLEASE NOTE: All interviews by appointment ONLY.

 

Suite Pricing

 

  Petite Premium Penthouse
Per single Dog R325 p/n R395 p/n R475 p/n

Per additional dog
R155 p/n R155 p/n R155/p/n

*Please note if you have one dog, that is charged at the first dog rate, all subsequent guests are charged at the second dog rate.

**Rates are subject to change. December prices for 2018 to be confirmed.

***All prices EXCLUDE VAT. A 10% discount is given for FULL CASH payments ONLY!

 

*Exciting New SINGLE DOG GROUP ROOM RATE LAUNCH TO BE ANNOUNCED FOR OUT OF SEASON BOOKINGS ONLY!!!

 

MLD'S prices are inclusive of the “Boutique” hotel concept – where fewer suites mean your babies get more individual attention and care.

MLD is a ''cut above the rest'' and is not merely a boarding facility, our company is run with integrity, and exacting high standards and is a comprehensive, specialized service incomparable in its field.

Gorgeous, unique, individual suites, with high-end décor, bedding, lights, beds, cushions, chaise couches, and doggie floor beds. Wall heaters & blow heaters are in full use during chilly days or during cold winter months. Windows, fans & porches when it's hot (as a standard) – including radios in every room. Daily cleaning staff, private, manicured gardens, anti-digging structures, and a “lager formation” hotel structure creating a happy, calming hotel atmosphere…

Our ''CENTRAL BARK'' playing area is hugged by all 15 suites and is floodlit at night for safety, and each suite has lanterns glowing comfortingly in between... Gorgeous at night...aah…!

All MLD's prices include food, water, treats (if required), boundless love, attention and extra special supervision as well as fun playtime in our large central play area - “CENTRAL BARK". We offer incomparable, hands on, personal service for your little babies in their own private safe haven of care. Heaters, fans and radios are standard in every room at no extra cost. Personalized packages are created for each client’s needs and requirements

 

Booking Procedure

 

  1. We request that you bring our guests through for a visit / interview at our beautiful hotel, so that we can meet you & your babies, in order to conduct an informal assessment on which suite would be more suitable for them
  2. Then once we know this we can formulate a quotation with any extras that you & they may desire.
  3. Booking forms & questionnaires will be completed.
  4. If a visit cannot be made, submitted forms should be comprehensive and honest, especially pertaining to size and personality for maximum comfort and safety.
  5. Banking details will then be sent through to you.
  6. A 50% deposit will secure your booking.
  7. On arrival you will need to produce up to date vaccination booklets and cash if you are to obtain a 10% discount.
  8. Any extras or additional charges will be billed on collection

*No booking will be processed or deposit accepted without an interview or visit before hand, if however, this is not possible, a comprehensive honest questionnaire completed.

If on booking in day, the hotel guest / guests are deemed unsuitable MLD reserves the right of admission.

 

Punctuality

 

Punctuality is valued at MLD. Please be on time to your preselected time slot, so that we may attend to each client with the attention and care they deserve. If you are going to be late, please let us know with phone call ahead of time.

Thank you!